Privacy Policy

Introduction

bd35 ('we', 'our', 'us') is committed to protecting the privacy and personal information of all players who access our online casino and sports betting platform at bd35.asia. This Privacy Policy sets out in clear, formal terms how we collect, process, store, and protect your data in accordance with applicable standards for responsible data handling.

By registering an account, depositing funds, or otherwise using any part of our platform, you confirm that you have read and accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services immediately. This Policy applies to all users accessing bd35 from Bangladesh and any other jurisdiction where our platform is available.

Information We Collect

To operate our platform effectively, provide secure transactions, and comply with responsible gaming obligations, bd35 collects certain categories of personal and technical information from users. This includes, but is not limited to:

• Identity information: full name, date of birth, nationality, and government-issued identification documents required for account verification (KYC).
• Contact information: email address, mobile phone number, and residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details (bKash account number, Nagad account number, Rocket, Upay, bank card details), transaction history, deposit and withdrawal records.
• Technical information: IP address, device type, browser version, operating system, session duration, and pages visited on bd35.asia.
• Behavioural information: gaming preferences, bet history, bonus usage, game session data, and interaction logs used for responsible gaming monitoring.

All information collected is processed for legitimate purposes directly related to the operation of our services. We do not collect personal data beyond what is necessary to fulfil those purposes.

How We Use Your Information

bd35 uses the personal data we collect strictly for the following purposes:

• Account registration and identity verification: to confirm eligibility, verify age (21+ only), and comply with responsible gaming requirements.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank cards securely and accurately.
• Customer support: to respond to queries, resolve disputes, and provide assistance to players across Bangladesh.
• Platform security and fraud prevention: to detect suspicious activity, prevent unauthorised access, and maintain the integrity of our games and betting systems.
• Responsible gaming monitoring: to identify patterns of problematic play, apply deposit limits or session restrictions, and intervene when required for player welfare.
• Service improvement and analytics: to analyse aggregate usage patterns, improve platform performance, and develop new features that benefit our users.

Sharing Your Information

bd35 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share limited data only under the following strictly defined circumstances:

• Verified service providers: third-party payment processors (including bKash, Nagad, Rocket and card network partners), KYC verification services, and IT infrastructure providers who are contractually bound to confidentiality obligations and data security standards equivalent to our own.
• Legal and regulatory requirements: where disclosure is required by applicable law, court order, or regulatory authority, we will comply while limiting disclosure to the minimum necessary information.
• Fraud prevention and security: in cases of suspected fraud, money laundering, or criminal activity, relevant data may be shared with appropriate law enforcement or financial intelligence units.

In all cases involving third-party sharing, bd35 requires all recipients to maintain appropriate security measures and to use the data solely for the purposes specified at the time of disclosure.

Cookies and Tracking Technologies

bd35 uses cookies and similar tracking technologies to improve the user experience, maintain session state, and gather aggregate analytics data. Cookies we use fall into two categories: essential cookies (required for core platform functionality such as login sessions, security tokens, and language preferences) and analytics cookies (used to measure site traffic and understand how players interact with our content).

We do not use advertising cookies, behavioural targeting cookies, or cross-site tracking cookies. You may disable non-essential cookies at any time through your browser's cookie management settings; however, disabling essential cookies may affect platform functionality such as the ability to remain logged in.

Data Retention

bd35 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. In practice, active account data is retained for the duration of your account's existence. Following account closure, we retain data for a minimum period as required to comply with financial record-keeping standards and responsible gaming obligations.

Once retention periods have expired and no legal obligation requires continued storage, personal data is securely deleted or anonymised so it can no longer be attributed to an individual user.

Your Data Rights

As a bd35 user, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team in writing:

• Right of access: you may request a copy of all personal data we hold about you.
• Right to rectification: you may request correction of inaccurate or incomplete personal data held on your account.
• Right to erasure: you may request that we delete your personal data where there is no compelling reason for its continued processing, subject to legal retention requirements.
• Right to restrict processing: you may request that we limit how we use your data in certain circumstances, for example while a dispute is being investigated.
• Right to object: you may object to specific uses of your data, including the use of your data for the purposes of analytics or profiling.

bd35 will respond to all verified data rights requests within a reasonable timeframe. We reserve the right to decline requests that are manifestly unfounded, repetitive, or excessive, or that would require us to breach legal obligations.

Payment Data Security

bd35 treats payment-related data with the highest level of care. All financial transactions on our platform — including deposits via bKash, Nagad, Rocket, and Upay — are processed through encrypted, SSL-secured channels. We do not store full card numbers, CVV codes, or mobile banking PINs on our servers at any time.

Payment data is retained solely in tokenised or partial form for transaction record purposes. Our payment processing partners are bound by their own strict security and confidentiality obligations. bd35 undergoes regular security reviews to ensure payment systems remain robust against evolving threats.

Children's Privacy

bd35 is strictly an adults-only platform. Our services are available exclusively to individuals aged 21 and above. We do not knowingly collect, store, or process any personal data belonging to persons under 21 years of age. If we become aware that personal data has been submitted by an individual under the minimum age requirement, we will delete such data immediately and close the associated account without delay. Parents or guardians who believe a minor may have registered on our platform are urged to contact us immediately at [email protected].

Changes to This Privacy Policy

bd35 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, operational requirements, or applicable legal standards. When material changes are made, we will update the 'Last Updated' date displayed at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of bd35 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage all users to review this Policy periodically to stay informed of how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd35 handles your personal data, please do not hesitate to contact our team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]